Terma perkhidmatan

TERMS OF SERVICE

Last updated: 30 JUN 2025

Welcome to Dora Mill! We’re dedicated to providing you with high-quality and comfortable home textile products. Please read these Terms of Service carefully before using our website, social media, or placing an order through any of our platforms. By accessing our services or purchasing from us, you agree to be bound by the terms outlined below.

 

 

1. Website & Service Usage

This website is operated by Dora Mill. By browsing or purchasing through our site or other sales channels, you agree to comply with these Terms of Service.

You may not use our services for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature.

 

 

2. Orders & Payment

We reserve the right to refuse or cancel orders for reasons including but not limited to product availability, pricing errors, or payment issues. In such cases, we will notify you and issue a refund if necessary.

Please ensure that your delivery information is accurate to avoid delays or failed deliveries.

 

 

3. Pricing & Product Details

All prices are listed in Malaysian Ringgit (RM) unless stated otherwise. We strive to keep all product descriptions, pricing, and availability accurate, but we reserve the right to correct any errors or omissions.

Product colors may appear differently due to screen settings. Actual product may vary slightly.

 

 

4. Return & Refund Policy

We accept returns and exchanges within 7 days of receiving your order, provided the items are unused, unwashed, and in original packaging. Some items (e.g., clearance, personalized, or gift items) may not be eligible for return. Please refer to our Return & Refund Policy for full details.

To request a return, kindly contact our customer service team with your order number and issue description.

 

 

5. Privacy & Communication

Your personal data is used strictly for order processing, shipping, and customer support. By placing an order, you agree to receive transactional updates via email, SMS, or WhatsApp. You may also receive promotional messages and may unsubscribe at any time.

 

 

6. Intellectual Property

All content on our website, including logos, images, product names, and descriptions, are the property of Dora Mill and may not be reused without permission.

 

 

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content, privacy practices, or any transactions made on those platforms.

 

 

8. Disclaimer

Our services and products are provided “as is” without warranties of any kind. We do not guarantee that your experience will be uninterrupted or error-free. Dora Mill is not liable for any loss or damage incurred from using our services or products.

 

 

9. Modifications

We may update these Terms of Service at any time without prior notice. Continued use of our website and services after any changes constitutes acceptance of those changes. We encourage you to check this page periodically.

 

 

10. Contact Us

If you have any questions about these Terms of Service, feel free to reach out to us:

Tel: +60 174707131

Email : cs.doramill@gmail.com